Responsible gambling

Responsible Gambling at Lucky Dreams Casino

Lucky Dreams Casino prioritizes player safety and well-being by providing various responsible gambling tools and resources.

Deposit Limits

Players can set daily, weekly, or monthly deposit limits via account settings or by contacting support. These limits are adjustable with cooling-off periods when increasing.

Loss Limits

Available to cap maximum losses over set periods.

Session Time Limits

Players can set maximum session durations with automatic logout.

Reality Check Reminders

Pop-up notifications during extended play sessions showing time elapsed and money wagered.

Self-Exclusion

Temporary exclusions (24 hours to 6 months) or permanent self-exclusion available by contacting live chat support. Once activated, cannot be reversed until period expires.

Cooling-Off Periods

Short breaks (1-30 days) available as alternative to full self-exclusion.

Account Closure

Permanent account closure available upon request with funds returned per withdrawal policy.

Lucky Dreams Casino also provides links to reputable responsible gambling organizations:

• GamCare (gamcare.org.uk)
• Gamblers Anonymous
• GambleAware (gambleaware.org)

For Australian players, the following resources are available:

• Gambling Help Online: 1800 858 858 (24/7 free confidential support for Australians)
• BetStop - National Self-Exclusion Register: Free national service to exclude from all Australian-licensed wagering services
• Financial Counselling Services: Free services throughout NSW and all Australian states
• Mission Australia Financial and Gambling Help: 02 9509 7140, free counseling for problematic gambling
• Lifeline Australia: 13 11 14, crisis support 24/7

Remember, responsible gaming is a shared responsibility between the player and the casino. Players are encouraged to:

• Set limits and stick to them
• Take regular breaks from gaming
• Seek help if experiencing problems
• Use reality check reminders to monitor play

Lucky Dreams Casino is committed to providing a safe and fair gaming environment for all players.